How to Reach the Real Person Of QuickBooks?

Are you facing technical issues or glitches while working on the QuickBooks desktop software? Are you unsure about how to reach out to the QuickBooks support team for assistance?

Facing errors while managing financial activities on the QuickBooks software is very common. These issues and errors can be frustrating and time-consuming, especially for those users who are not familiar with the resolution process.

In such cases, knowing the different processes for getting in touch with the QuickBooks pro technical support team can be extremely helpful. Their team will assist you in troubleshooting and resolving any technical issues you may be facing, as well as ensure that you can use the software efficiently.

In this detailed, informative guide, we will briefly discuss the various ways through which you can easily get in touch with the QuickBooks enterprise support team. Therefore, if you are facing any errors while working on the QB software, then make sure to stay glued to this blog till the end. To get your issues resolved effectively, keep following the instructions provided in this blog and get yourself connected with the support team via QuickBooks phone number in no time.

Quick Troubleshooting Checklist: Before You Contact QuickBooks Support Team

Before you begin the process of getting in touch with a real person at the QuickBooks support team, it’s important to perform some basic troubleshooting steps. Some of the common errors with the QuickBooks software are not so complex and can be fixed easily by the users. Performing this checklist will help you save time, reduce downtime, and potentially resolve the issues on your own, without getting in touch with the support team.

Let’s take a look at some of the steps that you can undertake to deal with the common QuickBooks errors before reaching out to the support team:

1. Close QuickBooks & Restart Your System: One of the most effective and efficient approaches towards dealing with the common errors in the QuickBooks software is to close the QuickBooks software and then restart your system. This method will help in clearing the temporary memory and cache issues that are caused by the background processes.
2. Update the QuickBooks Software to the Latest Release: Updating the QuickBooks software to the latest version will ensure that you have the latest bug fixes and patches that can resolve the common errors. Additionally, updating the software to the latest version will also help in preventing future errors from occurring.
3. Check for Windows or macOS Updates: Outdated operating systems most often lead to various compatibility issues with the QuickBooks software and may also lead to various unexpected errors in the device. Hence, ensure that you’re using the latest operating system on your device.
4. Run QuickBooks With Administrative Rights: Right-click on the QuickBooks desktop icon, and click on the Run as Administrator option. This will ensure that the software has full access to the system resources and can perform all necessary functions without any restrictions.
5. Temporarily Disable Antivirus or Firewall Settings: Antivirus and firewall settings can be a major roadblock in the smooth functioning of the software. Temporarily disabling these settings can help in resolving any conflicts that may be arising with the software and will allow the software to run smoothly without any interruptions.

How to Get in Touch With QuickBooks Support Team?

Getting in touch with the customer care team via QuickBooks desktop support number is not an overwhelming task. If you have the necessary information, you can easily contact the customer support team through various channels. Before reaching out to the support team, we recommend exploring the QuickBooks online help center or different community forums for possible solutions to your problem.

A). QuickBooks Desktop for Windows

If you are using the Windows version of the QuickBooks desktop software, you can follow the steps below to get a call back or chat from the support team:

1. Run the QuickBooks desktop software on your PC, and then head forward to the Help menu.
2. Following that, click on the QuickBooks Desktop Help/ Contact Us option.
3. Afterwards, choose the Contact Us option.
4. Provide a brief description of the issue that you are facing, and then click on the Continue option.
5. Log in to your Intuit account, select Continue, followed by a click on Continue with the My Account option.
6. If you don’t have an account, then click the Create a New Account option.
7. Next, enter the one-time code you received in your email inbox and select the Continue option.
8. If you have more than one account, then choose the appropriate account that you want to use and select Continue.
9. At last, select the Chat With Us or Have Us Call You option.

B). QuickBooks Desktop for Mac

Let’s take a look at the steps you can take to get a chat or call back from the QuickBooks customer support team for the Mac version of the software.

1. Run the QuickBooks desktop on your Mac device, and then head forward to the Help menu.
2. Following that, click on the QuickBooks Help option.
3. Choose the Contact Us option, and then provide a brief description of the issue that you are facing.
4. Click on the Continue option, and then log in to your Intuit account.
5. After completing the steps mentioned above, select the Continue > Continue with my account option.
6. If you don’t have an account, then create one by clicking on the Create a New Account option.
7. Click on the Continue option after entering the single-use email code you received at your registered email address.
8. If you have more than one account, first select the relevant account under which you want to receive assistance, and then click on the Continue option.
9. At last, select the Chat With Us or Have Us Call You option.

What is the QuickBooks Customer Support Number?

One of the simplest and most efficient ways to receive assistance with technical errors and glitches is by dialing the QuickBooks customer service phone number. This method will ensure that you will get prompt assistance with a detailed answer to your query.

The QuickBooks enterprise support number is +1(844)496-4041. By dialing the QuickBooks help phone number and following the IVR menu as per your requirements, you can easily get in touch with one of the official representatives from the support team.

As a result, you can easily describe your problem to the representative and wait for them to provide the most appropriate solution. For the Pro, Premier, and Plus plans, please keep in mind that the support team is available from Monday to Friday from 6 AM to 6 PM. Whereas Enterprise users can get in touch with the QuickBooks customer support team at any time and any day.

Important: The hours exclude the occasional downtime that may generally arise due to server issues, maintenance, or observed U.S. holidays.

What to Do If You Can’t See the Contact Us Option in the Help Menu?

Well, if the time is not going well for you and you can’t see the contact us option in the help menu, then you should check out the display settings in your QuickBooks desktop software. This option may be hidden or disabled due to certain display settings, so adjusting them will potentially help you in resolving the error.

Otherwise, you should also try to update your QuickBooks desktop software to the latest release. Updating the software to the latest release is completely free and will help you access the most up-to-date features and bug fixes.

How to Escalate an Unresolved Issue With QuickBooks?

Sometimes, despite getting in touch with the QuickBooks support team, there can be various circumstances when the issue doesn’t get resolved on the first attempt. In such circumstances, escalating an issue with the support team helps in getting it reviewed by a higher authority or a specialized support team.

Let’s take a look at the different options that you can utilize to escalate an unresolved issue with the QuickBooks support team:

1. Request a Case or Ticket Number: Whenever you’re availing a support service, make sure to ask the representative for your unique case or ticket number. This will help you track the issue and avoid repeating the same details again during follow-ups.
2. Use the Same Support Channel When Possible: In case you’re getting in touch with the support team again for the same issue, then make sure to use the same support channel, if possible. This will ensure faster access to your case history and expedite the resolution process.
3. Request a Timeline for Resolution: Ask the support team to share an estimated timeframe so you know exactly when to get in touch with the representative for an update if the issue isn’t resolved within the expected time frame.
4. Examine for Ongoing QuickBooks Outages: There can be some circumstances when the issue you’re experiencing is actually due to an ongoing outage with the software. Therefore, examine for any reported outages so you can determine if the issue is widespread or specific to your account.
5. Confirm That Your Escalation Has Been Lodged: Ask the representative to confirm that your escalation has been lodged and that you will be notified once there is a resolution. Also, request a reference number for your records for future follow-ups and keep track of the progress of your case.

Conclusion

We hope that by the end of this blog, you will successfully be able to get in touch with the QuickBooks customer support team and resolve any technical issues that you might be facing with the software. Also, while dialing the QuickBooks customer service phone number, make sure to provide all the necessary details and wait patiently for the QuickBooks pro technical support team to provide you with the most appropriate and relevant solution. By following their guidance and sharing them with the necessary details, you can ensure a smooth resolution of the technical errors or glitches that you might be facing while working on the software.

Frequently Asked Questions (FAQs)

Q.1 Does Intuit offer phone support for all QuickBooks users?

A: QuickBooks phone support services are mostly available for online and desktop paid plans. However, users using other plans can also access the phone support services by paying additional charges. Furthermore, users can also access the callback function directly through the help panel.

Q.2 How can I contact the QuickBooks support services for billing-related issues?

A: For subscription- and billing-related queries, navigate to the Help section, and then select the Billing and Subscription option. Thereon, select your appropriate support method, and then the billing specialists will be available for you to assist with any billing-related queries you may have.

Q.3 What information should I keep ready before contacting the QuickBooks support team?

A: Before contacting the support team to receive instant help, make sure to have a detailed description of the issue ready, along with the product version, subscription details, and company ID. This will allow the support team to assist you more efficiently.

Q.4 Can I still get in touch with the QuickBooks support team even if my subscription plan has already expired?

A: Yes, you can still avail the limited support for your QuickBooks account and billing-related queries even if your subscription has lapsed. However, technical support may require a valid subscription for assistance with software-related inquiries.

Q.5 How can I verify the status of my support request?

A: As soon as you receive a support request through any of the channels, you will be provided with a unique ticket number that you can use to check the status of your request through the help support page or by directly contacting the support team.

Q.6 Does Intuit provide support services for QuickBooks Mac users as well?

A: Yes, but the support services might be limited as compared to the Windows version. Agents can easily assist with issues related to installation, updates, error fixes, and migration from Mac to the desktop version.

Q.7 What steps should I undertake on my own before getting in touch with the support team?

A: Make sure that you’re using an updated version of the QuickBooks software and the Windows version installed on your computer. Additionally, try restarting your computer and the device to see whether that helps in resolving the error or not. If not, then you’re all set to contact the support experts.